- Announcement Engagement ChatGPT DeflectionSay Goodbye to Repetitive Enquiries with PBrain ChatGPTJeow Li Huan ·  
- Announcement Engagement Customer experienceBuild your Guided Custom GPT chatbot with one clickJeow Li Huan ·  
- Evaluation Innovation Education On-the-job training Knowledge baseEvaluating the Various Types of Knowledge TransferJeow Li Huan ·  
- Announcement Insights Analytics E-commerceUnveiling Visitor Behaviour Patterns with Time of Day AnalyticsJeow Li Huan ·  
- Announcement Sales Time to market MaintainabilityStreamlined Chatbot Management with Preview FeatureJeow Li Huan ·  
- Maintenance Customer satisfaction Customer serviceAI Chatbots: Expectations and RealitiesJeow Li Huan ·  
- Efficiency Image Video Customer experienceTaking a Hybrid Approach to Unleash the Best Out of AI and Flow-based ChatbotsJeow Li Huan ·  
- Customer experience Customer service Self serviceAdapting to Evolving Customer Loyalty with Proactive ServiceJeow Li Huan ·  
- Contextual Customer service Customer journey Customer experienceDelivering Exceptional Customer Service with Contextual Help and PersonalizationJeow Li Huan ·  
