Customizability in the Wrong Area Hampers Your Chatbot Building

by Jeow Li Huan

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Has it occurred to you that customizability can be wildly different among chatbots? Customizability in the correct areas lets your ideas run free, while that in the wrong areas makes the software extremely hard to use. For example, when you are creating a set of questions to pinpoint the problem the customer is facing, having to master the abstract concepts of contexts to link the questions makes the process unnecessarily hard.

We put a lot of thoughts into where the customizability of our platform should be, and we believe ours’ is the most sensible. Leave your contact info below and let us show you how your existing content can be instantly turned into a chatbot!

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