Enhancing Customer Experience with AI Chatbots

by Jeow Li Huan

Share article

How chatbots help enhance customer experience

Share with us how you are leveraging chatbots 👇!

Improve customer experience with AI chatbots

By Fingertips Data Intelligence Solutions

How Can AI Chatbots Help Enhance Customer Experience

What is AI Chatbot?

A AI chatbot is a computer program that emulates the exchange of information between the user and the computer device. The conversation is precise and sophisticated to interact with the user.

When you visit a website and you receive a pop-up window asking if you need any help or specifications regarding any product or service. If you are supposed to attend an event and you get a message on your smartphone asking whether you require a pick or drop facility through a chat or imagine you order food via voice command and you receive a message on your smartphone that your food is ready and will be delivered in…

Read more

« Differing Customer
Service Experiences
The Future of Chatbots: Insights and C
ustomer Expectations »