How chatbots help enhance customer experience
- add valuable customer support
- offer quick responses to simple questions
- shorten customer wait
- no service pressure on customers
- attentive customer service
- develop high-quality leads
- extract informative data on business status
Share with us how you are leveraging chatbots 👇!
By Fingertips Data Intelligence Solutions
How Can AI Chatbots Help Enhance Customer Experience
What is AI Chatbot?
A AI chatbot is a computer program that emulates the exchange of information between the user and the computer device. The conversation is precise and sophisticated to interact with the user.
When you visit a website and you receive a pop-up window asking if you need any help or specifications regarding any product or service. If you are supposed to attend an event and you get a message on your smartphone asking whether you require a pick or drop facility through a chat or imagine you order food via voice command and you receive a message on your smartphone that your food is ready and will be delivered in…