Seamlessly Transition Between Chat and Knowledge Base for Human-Centric User Experience

by Jeow Li Huan

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At PBrain, we recognize the importance of humanizing the user experience. We are thus excited to announce our refreshed chatbot interface that seamlessly transitions from a chat to a knowledge base and vice versa, intelligently choosing between the two to deliver the best presentation for your content.

By providing a human touch to the user experience, we aim to enable you to increase engagement, reduce frustration, and build stronger relationships with your customers. Check out the experience at

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